Atlantis Reviews

First time experience in a all-inclusive hotel. Not my cup of tea, but I really enjoyed myself. The room was fine, food(At the Taverna, the restaurant next to the pool, be sure to go for the pita gyros!) was fine and it's very very clean.

There's two nice swimmingpools and from there you can walk right on to the beach where you can rent sunbeds for €3,50 a piece for the whole day.

The staff is friendly, smiled and made our stay pleasent. Just as the entertainment! Lots of laughs joining and watching the aqua zumba, lol. Also the live music and dancing at night was nice to go to.

The spa was a little expensive for me (€75 for 40 minutes+15 minutes for free), but Olga did an amazing job, so it was worth it. The massage was amazing, neck felt so much better! Her "boss" made sure everybody was wearing sunscreen(haha) on the beach and made everybody smile, including me! :)

You can rent a bike around the corner for just €5,- a day (offcourse with a discount if you're willing to rent for more days). From the hotel it's less than 10 minutes by bike (no hills!) to Kos-Town. Nearby the resort there's a few nice shops and restaurants as well.

It's also worth taking a transfer to Zia to have dinner while watching sunset (bus leaves at 17:30 and leaves Zia at 21:30). You can get your tickets at the travelagancy next to the hotel for only €12,- a person.

I'd recommend this resort if you're looking for a nice, not too loud/crazy big all-inclusive experience.

Thanks for everyting!

Very nice hotel, fantastic pools and restaurants, and always good service. Our mate Tahir visited the room several time each day, to make sure everything was ok. Will definitely recommend this hotel. The aqua park next to the hotel is a huge experience for the kids, but will recommend visit the park as early as possibly (lot of people in the afternoon)

Wish there were a lower rating than 1 star! This place is the worst!!! They even admit it but will do NOTHING to fix it. Smaller room than the $15000 we paid for! THEY DON'T CARE!! All they say is "oh sorry our reservation center does this all the time, but yeah this is all we got". This place has NEVER been big on service, but we thought post covid they would appreciate being back to work but uh NO not only TERRIBLE service 80% are BEYOND rude!!! From the front desk to every server at the buffet. In fairness there has been a couple employees that have been very nice. Lights didn't work in our room and we waited over 4 hours and went back down to the front desk since NO ONE will answer the phone!!!!! And still nothing!!! Their attitude is .. we already have your money now leave us alone!!! I may have expected such if they had medium to low pricing but I've stayed at cheaper Ritz Carletons than this. The most FRUSTRATING part is their arrogance when they basically tell you with their actions is they DON"T CARE!!!!! Which is crazy since for the first time ever they have competition on this island with a new resort ... again they DON"T CARE. SAVE YOUR MONEY!! stay at a motel 6 and get what you pay for! This place is the worst!!!

I scheduled a trip to the Reef at Atlantis from May 23rd 2020 to May 26th 2020. We saved up money we don't have for a family vacation, and also thought it would be nice to help the Bahamas out after suffering thru a hurricane. Instead, our flights were canceled due to COVID-19 and there is no way to get to the resort, plus all Nassau airports are closed, too. THEY WILL NOT REFUND OUR MONEY. PLEASE, families do not make the mistake I did. If they will not stand by you and refund your money during a worldwide pandemic -- what else can you count on from them? We feel literally robbed by Atlantis, Hotels.com, and the Bahamas. They can't provide what we paid for, but will not return our money. Trying to force us to take the vacation at another time does not work...this is a foreign country and we are working class. Vouchers/coupons do not help us. We planned a vacation at a time we were able to, and, if our paid for dates are not honored, our money should be returned, period.

I have stayed at Atlantis several times, and it is a luxurious experience. The resort is beautiful and has gorgeous pools, beaches, grounds, and water activities. Great for friends, couples, and families!

Very nice place. Visited a number of times as so impressed. Always something to do and the food is amazing. Welcoming polite staff also

Wonderful place, but so expensive! Kids loved it but we were counting pennies and watching our spending so much it was stressful. Lovely food, and facilities, we had a great room, the kids loved it and it was a memorable holiday. I would have given it 5 star but the cost factor really hampered the holiday, we went home completely poor!

I LOVE ATLANTIS

Nice place, our group enjoyed our time.

the kids and i love this place. it keeps getting better and better...it s a one stop holiday destination......staff is great...worth paying extra for the premium club lounge access..